Frequently Asked Questions (FAQ) | Kids Tent
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Frequently Asked Questions (FAQ)

Are these Tents made in India?

Yes, all our Kids Tents & Teepees are 100% Made in India.

How can I clean my Tent?

Tent Fabric, Dry Clean Only.

What is the Exchange or Return Policy?

We do not have an exchange or return Policy. With us, what you see, is what you get. We accept exchange / replacement only in case of Manufacturing Defects. To cover this, kindly make an Unboxing Video of the product received and Whatsapp us. Our team will review and take decision accordingly.

What if there is a color difference between the product received, and that shown on the Website ?

There might be a + or – 5% color variation from lot to lot, but there will not be any major color difference. Mostly all our tent pictures are taken outdoors, to show you the true colors, although there might be a slight color variation from outdoors to indoors. Moreover, colors may also vary due to your screen brightness and settings. We do not entertain exchange or return due to color variations.

How to assemble the Tent ?

All our Tents come with easy to assemble, Erection Manuals and YouTube Videos.

How do I prevent my Teepee from Slipping ?

Kindly place a Carpet or Eva foam play mat or even a thick rug / durrie under the teepee, to prevent it from slipping. Better still, buy a Mattress for your Tent, so that the teepee stays in place and the child is comfortable.

Can you put the Name of my Child on the Tent ?

Yes, we charge Rs. 300/- for 1 Name on Tent and Rs. 500/- for 2 Names on the Tent.

Do I need to sanitize my tent upon receiving it?

All our Tents are Pre – Sanitized, before packing for dispatch. Kindly just remove the outermost White / Transparent Packing, and leave the Blue Kit Bag containing the Tent in Isolation for 5 – 6 Hours and then use it directly. Kindly do not wash or Spray Sanitizers on the Tent.

In how much Time will I receive my Tent, from placing my Order?

Generally our Dispatch is within 7 Working Days, from receiving your Confirmed Order. The Courier Delivery takes 5 to 12 Working days, depending on the Destination. During Festivals, Monsoons, Pandemic, the dispatch & delivery times may vary.

Are your Teepees Child Friendly?

Yes our Teepee Tents are Very Child Friendly, we only use breathable Cotton fabrics and Eco-friendly Bamboo Poles that are very Strong & Sturdy. So that your Child can enjoy a Toxic Free Environment, during Play Time.

Any Word of Caution for Toddlers, using your Tents?

Although all measures have been taken while designing our Kids Tents & Teepees, still there are some small parts, like beads, buttons, tassels etc. used to enhance the look of our Tents. Hence Parental guidance is advised for kids and toddlers, while playing in the Kids Tents & Teepees.